Delivery Timeframes

• Standard / Same-day Delivery: Within 2 hours (flexible time).

Order Processing Time

• Regular Items: Instant (if available in-store) or else 24 hours.
• Customized Items: 24 to 48 hours, depending on design complexity.
• Return Policy: Returns are applicable only if damage occurs from our end.
• Refund Timeline: 15 to 20 business days.

Delivery Charges & Zones

Free Delivery Areas:

• Gulshan
• Banani
• Baridhara Diplomatic Zone
• Uttara (Sector 01 to 13)

Zone-Specific Delivery Fees:

• Mohakhali DOHS: Tk. 150
• Banani DOHS: Tk. 150
• Mirpur DOHS: Tk. 300
• Baridhara DOHS: Tk. 200
• Dhanmondi: Tk. 200
• Lalmatia: Tk. 200
• Nikunja 1/2: Tk. 150
• Bashundhara R/A: Tk. 200
• Other areas within Dhaka Metropolitan: Tk. 400

Delivery Restrictions:

• Uttara (Sector 15 – Sector 18)
• Baunia
• Beraid
• Hazaribagh
• Kamrangirchar
• Islampur
• Jurain
• Dania
• Demra
• Shyampur
• Nimtali
• Matuail
• Jatrabari

NB: Some areas may have delivery limitations in the evening (After 8:00) outside free delivery zones.